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How do I return an item?
Returns
Policy
You are asked to examine the goods as soon
as reasonably possible after delivery. Any claim by you based on any defect in
the quality or condition of the Goods or their failure to correspond with
specification must (whether or not delivery is refused by you) be notified to
the company within 14 days from the date of delivery or within a reasonable time
after discovery of the defect or failure if it was not apparent on reasonable
inspection.
Where
a valid claim in respect of Goods delivered is notified to us within 14 days of
the delivery date, or within a reasonable time if not apparent on reasonable
inspection, you are entitled to:
- reject the Goods and receive a full refund;
- or have the Goods (or the part in question) replaced free of
charge.
Any claims made after 14 days of
delivery or exceeding a reasonable time of discovery, we shall be entitled to
either:
-
replace the Goods (or the part in question)
free of charge;
- or at our sole discretion refund to you the price of the Goods
(or a proportionate part of the price) and we shall have no further liability to
you.
To return your goods or if your require further information please contact customer service at support@dvdbinders.co.uk or +44 (0) 845 234 0851
Thank you.
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